- Welcome to Sono Mobile’s™ Exchange Policy, designed to ensure customer satisfaction and provide peace of mind when investing in our ultrasound services. We understand the importance of staying up-to-date with technological advancements, which is why we offer a comprehensive exchange program spanning over a period of 10 years, allowing for seamless transitions and ensuring the longevity of your equipment.
Program Overview:
- Our Exchange Policy allows customers to upgrade their ultrasound probe to any newer, upgraded version available within our product range. Additionally, we offer the option to sell your current probe back to us for cash. This ensures that you can stay current with the latest advancements while maximizing the value of your previous equipment, making it easier to maintain state-of-the-art ultrasound technology for your practice.
Key Features:
- Flexibility: Our Exchange Policy offers customers the flexibility to choose from a wide range of ultrasound probes, ensuring that they have access to the latest technology and features that best suit their needs. This allows for customized solutions, making it easier to upgrade based on evolving practice requirements, budget constraints, and specific diagnostic needs.
- Upgraded Versions: As technology evolves, so do our ultrasound With our Exchange Policy, customers can easily upgrade to newer versions without the hassle of purchasing an entirely new system.
- Cash Option: In addition to exchanging for a newer probe, customers also have the option to sell their current probe back to us for cash. This provides customers with added financial flexibility and convenience. With the cash option, customers can make a smooth transition to upgraded equipment while receiving immediate monetary value for their previous device, helping manage their investment in ultrasound technology more efficiently.
- Duration: The Exchange Policy spans over a generous period of 10 years, giving customers ample time to assess their needs and make informed decisions about upgrading their ultrasound equipment.
How It Works:
- Evaluation: Customers can contact our customer service team to initiate the exchange We will evaluate the condition of the current probe and provide a valuation for exchange or cash purchase. Our team will guide you through the process, ensuring a seamless transaction and offering expert advice tailored to your specific needs.
- Selection: Customers can browse our product catalog to choose the desired upgraded version of the ultrasound probe.
- Exchange or Cash: Once the exchange value or cash purchase price is agreed upon, customers can either exchange their current probe for the new version or opt for cash payment.
- Installation and Support: Our team will assist customers with the installation and setup of the new probe, ensuring a seamless We also provide ongoing support and assistance to address any queries or concerns.
Terms and Conditions:
- The Exchange Policy is applicable to Sono Mobile™ probes purchased directly from FAGONEX INC or authorized resellers.
- The condition of the current probe will be evaluated to determine exchange value or cash purchase price, considering any wear, age, or functionality issues that could impact the value assessment.
- The Exchange Policy is valid for a period of 10 years from the date of purchase. This period ensures ample time for customers to make use of the policy and upgrade as needed.
- Customers are responsible for any shipping or handling fees associated with the exchange process. These fees include the cost of sending the current probe and receiving the upgraded device.
At FAGONEX INC, we are committed to providing innovative solutions and exceptional service to our customers. Our Exchange Policy reflects our dedication to customer satisfaction and ensures that our customers always have access to the latest advancements in ultrasound technology, while benefiting from personalized support and seamless upgrades for their equipment needs.
