After-Sales Service

At FAGONEX INC, we are cسommitted to providing exceptional after-sales service to ensure your mobile ultrasound system continues to perform at its best. Our dedicated team of experts is here to support you with a comprehensive range of services designed to meet your needs, including timely troubleshooting, product updates, and expert advice, ensuring consistent, reliable performance throughout the lifespan of your equipment.

Technical Support

Our technical support team is available 24/7 to assist you with any questions or issues you may encounter. Whether it’s troubleshooting, operational guidance, or technical advice, our knowledgeable specialists are just a call or email away. Our dedicated team of experts is here to support you with a comprehensive range of services designed to meet your needs. range of services designed to meet

All our mobile ultrasound systems come with a standard warranty to provide peace of mind. Our warranty covers parts, labor, and system updates. For more details on our warranty terms and conditions, please refer to your product documentation or contact our support team. Our efficient claims process ensures fast resolution, reducing downtime, and we are committed to providing continuous support to maximize your system’s performance and longevity.

Regular maintenance is key to the longevity and reliability of your equipment. We offer scheduled preventive maintenance services to keep your ultrasound system in optimal condition. Our certified technicians will perform thorough inspections, calibrations, and updates to ensure peak performance. This proactive approach helps identify potential issues early, reduces costly repairs, and maximizes the efficiency of your system over time, ensuring consistent, reliable results.

In the unlikely event that your system requires repair, our skilled technicians are equipped to handle any issue. We offer both on-site and in-house repair services to minimize downtime and get your system back up and running as quickly as possible, ensuring minimal disruption to your workflow.

Stay ahead with the latest advancements in ultrasound technology. We provide regular software updates to enhance system functionality, improve performance, and introduce new features. Our team will guide you through the update process to ensure seamless integration.

Maximize the potential of your mobile ultrasound system with our comprehensive training programs. We offer on-site and online training sessions tailored to your specific needs, covering everything from basic operation to advanced applications.

Access a wealth of resources anytime, anywhere through our customer portal. Here, you can find user manuals, troubleshooting guides, video tutorials, and more. The portal also allows you to track service requests and manage your equipment records efficiently.

For added protection and peace of mind, consider our extended service plans. These plans offer extended warranty coverage, priority service, and discounts on parts and labor, ensuring your system remains in top condition for years to come. Our plans also provide timely inspections, system upgrades, and 24/7 customer support, ensuring seamless operation and enhancing your device’s overall longevity and performance.

We are here to support you every step of the way. For any after-sales service inquiries, please contact our customer service team:

Thank you for choosing FAGONEX INC. Your satisfaction is our priority.