At FAGONEX INC, we are committed to providing exceptional after-sales service to ensure your mobile ultrasound system continues to perform at its best. Our dedicated team of experts is here to support you with a comprehensive range of services designed to meet your needs.
Technical Support
Our technical support team is available 24/7 to assist you with any questions or issues you may encounter. Whether it’s troubleshooting, operational guidance, or technical advice, our knowledgeable specialists are just a call or email away.
Warranty Services
All our mobile ultrasound systems come with a standard warranty to provide peace of mind. Our warranty covers parts, labor, and system updates. For more details on our warranty terms and conditions, please refer to your product documentation or contact our support team.
Preventive Maintenance
Regular maintenance is key to the longevity and reliability of your equipment. We offer scheduled preventive maintenance services to keep your ultrasound system in optimal condition. Our certified technicians will perform thorough inspections, calibrations, and updates to ensure peak performance.
Repair Services
In the unlikely event that your system requires repair, our skilled technicians are equipped to handle any issue. We offer both on-site and in-house repair services to minimize downtime and get your system back up and running as quickly as possible.
Software Updates
Stay ahead with the latest advancements in ultrasound technology. We provide regular software updates to enhance system functionality, improve performance, and introduce new features. Our team will guide you through the update process to ensure seamless integration.
Training and Education
Maximize the potential of your mobile ultrasound system with our comprehensive training programs. We offer on-site and online training sessions tailored to your specific needs, covering everything from basic operation to advanced applications.
Customer Portal
Access a wealth of resources anytime, anywhere through our customer portal. Here, you can find user manuals, troubleshooting guides, video tutorials, and more. The portal also allows you to track service requests and manage your equipment records efficiently.
Extended Service Plans
For added protection and peace of mind, consider our extended service plans. These plans offer extended warranty coverage, priority service, and discounts on parts and labor, ensuring your system remains in top condition for years to come.
Contact Us
We are here to support you every step of the way. For any after-sales service inquiries, please contact our customer service team:
Phone: [Customer Service Phone Number]
Email: [Customer Service Email Address]
Customer Portal: [Customer Portal Link]
Thank you for choosing FAGONEX INC. Your satisfaction is our priority.